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Case Studies

Retail

Self-Service Price Check System Enables Real-Time Price Inquiries for Hypermarket Chain

To ensure a high service standard and positive shopping experiences, a rapid service speed is essential. Customer satisfaction of hypermarkets is typically influenced by service speed. A.mart, a well-known hypermarket chain in Taiwan, hoped to attract new customers and increase brand loyalty by impr...

Advantech Delivers a Customizable and Innovative POS System for Oceania’s Calendar Club Retail Chain

Calendar Club is not only the largest and most successful seasonal pop-up retailer in Australia and New Zealand, but also owns more than 1,400 stores worldwide. To ensure the great service quality and expand their brand viability, Calendar Club was looking for the way that can enhance their brand im...

Flexible and Interactive POS Solution Deployed at Global Mall, Taiwan

Global Mall is the largest and most well-known shopping mall chain in New Taipei City. With a total of six stores located around Taiwan, this undoubtedly successful shopping mall chain is committed to providing diverse and high-quality fashion, entertainment, and food services. In line with this com...

Hospitality

Advantech Provides Industrial-Grade Tablets for Mobile Payment Service

To establish a successful restaurant, the provision of prompt, efficient, and high-quality service is esstial, a well-known beef noodle restaurant chain in China implemented Advantechs mobile table service tablet to enhanced its overall service and customer satisfaction.

Advantech UTC Series for Player Tracking and Data Collection

With new technologies increasing operational efficiency and improving the customer experience across diverse industries, many gaming and casino business operators are keen to adopt advanced technologies and reap similar benefits. For these businesses, the ability to track players and collect data is...

The Aluminum Fanless POS System Enhance Service at Hamilton Island, Australia

Hamilton Island  needed a POS system that not only provided the extreme computing performance required, but could also withstand the climate and usage environment typical of a tropical island resort. Advantech developed a POS system equipped with aluminum housing. The system’s fanless des...

Public Space & Services

PayinTech Develops Advantech Mobile POS Solution for Cashless Payment Service

PayinTech Develops Advantech Mobile POS Solution for Cashless Payment Service This year (2017), with the number of attendees reaching more than 180,000, innovative logistical solutions were essential for ensuring that the festivities ran smoothly for both guests and performers.

Enhancing Customer Experience with Rugged and Stylish Wayfinding Kiosks

Xiaomeisha SeaWorld is one of the biggest aquariums and theme parks in China. With the aim of providing a better customer service and visitor experience, the park installed Advantech’s UTC-532 to build rugged and stylish wayfinding kiosks. The interactive kiosks have helped the theme park to improve...

Simple, Intuitive Customer Survey System for Real-Time Feedback in Transportation Hubs and Public Service Spaces

To ensure a high standard of services and facilities at transportation hubs and public service spaces, gathering feedback from passengers and service users provides an important tool for monitoring and improving performance levels.Designed especially for transportation hubs and public service spaces...

Banking Service

Advantech Intelligent Customer Visit Management System

The wealth of most Arab nations makes the Middle East a highly competitive market for the banking industry. Banks have invested considerable resources into attracting and retaining VIP customers, with many banks hoping to expand their business and gain new customers by offering additional services a...

Industrial Service

Optimizing Warehouse Operations by Using Advantech's UTC Series Touch Computers as Intelligent Warehouse Management Terminals

When deployed as warehouse management terminals, Advantech’s diverse all-in-one touch computers can increase warehouse automation and improve operational efficiency.

Advantech 10.1" All-in-One Computers Integrated with MES Production Tracking Systems

Since the first Manufacturing Execution System (MES) was launched more than 20 years ago, these systems have been widely employed for various manufacturing operations. For this project, a global provider of lamps, luminaires, and lighting solutions planned to update its production facilities in Mala...

All-in-One Industrial Computers for Information Visualization during Production

The Knorr-Bremse Group, with over 20,000 employees worldwide, develops and produces modern braking systems for rail and commercial vehicles. The core competencies of Knorr-Bremse’s Munich site are the planning, developing, and producing of allinclusive braking systems for various types of trac...