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Case Studies


Self-Service Price Check System Enables Real-Time Price Inquiries for Hypermarket Chain

To ensure a high service standard and positive shopping experiences, a rapid service speed is essential. Customer satisfaction of hypermarkets is typically influenced by service speed. A.mart, a well-known hypermarket chain in Taiwan, hoped to attract new customers and increase brand loyalty by impr...

Multi-Display Video Wall Encourages Purchasing Decisions

Video wall applications have become more and more popular due to their immense impact on viewers. To create high-impact and eye-catching video walls, the budget-conscious customer is looking for engaging content and high-performance solution which can attract audiences and improve the effectiveness ...


Advantech Provides Industrial-Grade Tablets for Mobile Payment Service

To establish a successful restaurant, the provision of prompt, efficient, and high-quality service is esstial, a well-known beef noodle restaurant chain in China implemented Advantechs mobile table service tablet to enhanced its overall service and customer satisfaction.

Advantech UTC Series for Player Tracking and Data Collection

With new technologies increasing operational efficiency and improving the customer experience across diverse industries, many gaming and casino business operators are keen to adopt advanced technologies and reap similar benefits. For these businesses, the ability to track players and collect data is...

The Aluminum Fanless POS System Enhance Service at Hamilton Island, Australia

Hamilton Island  needed a POS system that not only provided the extreme computing performance required, but could also withstand the climate and usage environment typical of a tropical island resort. Advantech developed a POS system equipped with aluminum housing. The system’s fanless des...

Public Space & Services

Enhancing Customer Experience with Rugged and Stylish Wayfinding Kiosks

Xiaomeisha SeaWorld is one of the biggest aquariums and theme parks in China. With the aim of providing a better customer service and visitor experience, the park installed Advantech’s UTC-532 to build rugged and stylish wayfinding kiosks. The interactive kiosks have helped the theme park to improve...

Simple, Intuitive Customer Survey System for Real-Time Feedback in Transportation Hubs and Public Service Spaces

To ensure a high standard of services and facilities at transportation hubs and public service spaces, gathering feedback from passengers and service users provides an important tool for monitoring and improving performance levels.Designed especially for transportation hubs and public service spaces...

Cost-Effective and Stylish Elevator Display Solution for Office Buildings

Digital displays are being increasingly implemented in office areas, such as meeting rooms, hallways, and elevators, for either broadcasting important information or displaying promotional content. For this project, a leading Taiwanese paper product manufacturer wanted to upgrade its elevator displa...

Banking Service

Advantech Intelligent Customer Visit Management System

The wealth of most Arab nations makes the Middle East a highly competitive market for the banking industry. Banks have invested considerable resources into attracting and retaining VIP customers, with many banks hoping to expand their business and gain new customers by offering additional services a...

Industrial Service

Optimizing Warehouse Operations by Using Advantech's UTC Series Touch Computers as Intelligent Warehouse Management Terminals

When deployed as warehouse management terminals, Advantech’s diverse all-in-one touch computers can increase warehouse automation and improve operational efficiency.

Advantech 10.1" All-in-One Computers Integrated with MES Production Tracking Systems

Since the first Manufacturing Execution System (MES) was launched more than 20 years ago, these systems have been widely employed for various manufacturing operations. For this project, a global provider of lamps, luminaires, and lighting solutions planned to update its production facilities in Mala...