Amway Implements Advantech Interactive Kiosks and Intelligent POS Systems
Currently ranked 29th on Forbes’ “America’s Largest Private Companies” list, Amway uses a multi-level marketing model to sell health, beauty, and home care products in various countries. In an effort to offer a truly unique customer shopping experience, Amway planned to build a customer experience center equipped with various interactive “experience kiosks”, such as makeup kiosks and body detection kiosks, that would provide an engaging one-stop shopping environment. Because this would be the first Amway customer experience center, the ability to provide prompt and satisfying service was the company’s most significant concern. To support its vision of providing integrated online and offline services, Amway required reliable, high-performance computing terminals to serve as interactive kiosks and point-of-sale (POS) systems. After evaluating several options, Amway selected Advantech to provide a comprehensive solution capable of supporting diverse applications. Advantech provided its UTC-510 industrial-grade all-in-one touch computers, for use as interactive kiosks and digital signage displays, and its UPOS-510 POS system.
Advantech’s UPOS-510F 15” stylish and compact POS system
High-performance system to ensure smooth operation of interactive software
Attractive POS system that suits the interior design of the customer experience center
Compact terminal with an attractive exterior for use as interactive kiosks for customers
Extendible I/O interfaces to support diverse application needs
UTC-510 is powered by an Intel® Celeron® J1900 processor that delivers high-performance
computing to ensure reliable and prompt customer service. The system’s compact
design allows UTC-510 to be mounted on a wall or installed in places with
limited space. For this project, Amway installed UTC-510D terminals with PCAP
touchscreen to serve as interactive kiosks. Equipped with diverse I/O for
integrating peripherals such as an RFID reader or barcode scanner according to
specific applications, UTC-510 is the ideal solution for Amway.
Digital Signage Display
also selected Advantech’s UTC-510 system with glass panel for installation as a
digital signage display. Featuring a 10.1” LCD display with 1280 x 800
resolution and 350-nit luminance, UTC-510 offers crisp, high-quality imaging
for displaying diverse multimedia content. The system’s industrial-grade design
ensures reliable operation and efficient processing for long-duration usage.
Intelligent POS System
with an Intel® Core™ i3-6100U processor and easy-access USB ports, Advantech’s UPOS-510 provides a powerful POS computing
platform for frequent-use applications. In addition to a compact design that
allows installation in environments with limited space, UPOS-510 features an attractive exterior that
suits the existing décor of Amway’s customer experience center and will
ultimately enhance the company’s brand image.
Improves customers’ shopping experience and satisfaction
Attractive exterior suits the existing décor of the installation environment
Promotional messages and content can be displayed in the customer experience center
To establish a successful restaurant, the provision of prompt, efficient, and high-quality service is esstial, a well-known beef noodle restaurant chain in China implemented Advantechs mobile table service tablet to enhanced its overall service and customer satisfaction.
In order to gradually transform their passive factory into an Intelligent Factory, a well-known panel manufacturer, which supplies various sizes of thin-film-transistor liquid-crystal display (TFT-LCD) panels and touch panels was actively improving their factory’s production and management.
Because the realization of Industry 4.0 has the potential to increase production efficiency, the manufacturing industry is not the only sector undergoing a transformation from traditional manufacturing to intelligent manufacturing.