Case Studies
Retail
Advantech and FKsystem Co-Creating Self-Service Solutions for Japanese Telecom
Advantech has collaborated with Japanese POS system integrator FKsystem, using the UPOS-211 to help NTT docomo—a major Japanese mobile telecom brand—implement a service ticket issuing system that impr...
Hospitality
Taiwan SECOM Utilizes Kiosk to Optimize The Soup Spoon’s Customer Dining Experience
To minimize human contact and lower the risk of COVID-19 cluster infection, renowned restaurant The Soup Spoon has utilized Advantech’s Self-Ordering Kiosk to implement a self-ordering service, which ...
Public Space & Services
Enhancing Customer Experience with Rugged and Stylish Wayfinding Kiosks
Xiaomeisha SeaWorld is one of the biggest aquariums and theme parks in China. With the aim of providing a better customer service and visitor experience, the park installed Advantech’s UTC-532 to buil...
Simple, Intuitive Customer Survey System for Real-Time Feedback in Transportation Hubs and Public Service Spaces
To ensure a high standard of services and facilities at transportation hubs and public service spaces, gathering feedback from passengers and service users provides an important tool for monitoring an...
