Point-of-Check-In System

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Point-of-Check-In System

Customers can use point-of-check-in system terminals to check room availability, book rooms, complete hotel check-in upon arrival, and make reservations for the hotel gym or restaurant online. Moreover, customers can use the terminals to log into their member account to check their membership status, history, and exclusive discounts. Better yet, integrated with digital signage management software, the terminals can also serve as digital signage promotion boards that allow managers to dispatch interactive advertisements and set content auto-delivery schedules.

Locations: Hotel lobbies

Key Features

Convenient Self-Service System for Enhanced Hotel Experience

Self-Check-In Services Reduce Personnel Costs
Point-of-check-in system terminals equipped with internet connectivity and a barcode scanner can streamline the overall hotel check-in process. Customers can easily complete the hotel check-in process by themselves using their booking number, passport number, or reservation barcode. This can reduce customer wait times and enhance the service quality and speed.
Easy Service Reservation
Committed to providing a luxurious and comfortable environment, hotels offer not only accommodation, but also value-add services and facilities, including a restaurants, gym, and bar. Point-of-check-in system terminals enable customers to check service schedules and make reservations online.
Multimedia Facility Guide
Clear facility information and directions is essential for hotels. Point-of-check-in system terminals also feature a wayfinding function to assist visitors in navigating around the facility.

Membership Management for Improved Complaint and Response Mechanisms (CRMs)

Easy Membership Management
The Point-of-Check-in Terminals also support the membership management program via internet connectivity. Customers can easily register for membership and check their membership status, history, and exclusive discounts online.
Personalized Information as efficient CRM tool
Members can log into their account to check their personal discounts, membership rewards, and account credit without staff assistance.

Marketing Platform for Interactive Promotions

Automatic Promotions:
Integrated with digital signage management software, point-of-check-in system terminals can be used to automatically play interactive advertisements and QR code promotions to attract customer attention.
Remote Management of Promotional Content Online
Point-of-check-in system terminals equipped with digital signage software can be used to edit and manage promotional content online, enabling managers to remotely dispatch content and set content delivery schedules.