Specifically designed for transportation hubs and public service spaces, Advantech's restroom management system provides a convenient tool for monitoring restroom cleanliness and improving restroom service. The system’s interactive feedback terminal enables patrons to submit a service request and allows cleaners to document completed services. Patrons can use the intuitive touchscreens installed in restrooms not only to send service requests to the cleaning supervisor, but also to provide details of specific problems. After a request is submitted, the system transmits an email/SMS alert to the smartphone of the cleaning supervisor, who then initiates the necessary corrective action. Cleaners are required to log into the system with their unique ID card to enable the system to document scheduled visits, response times, and completed tasks. To monitor every device installed in a large space, Advantech developed a web-based remote management solution, WISE-PaaS/RMM, which allows management teams to remotely monitor the temperature, fan speed, voltage, and hard disk status of all feedback terminals.