Intelligent Patient Queue Management System

Locations: Registration, cashier, and admission counters at healthcare facilities

Key Features

Easy Queue Management

The intelligent patient queue management system enables the provision of self-service queue ticketing and automates patient flow distribution for enhanced counter efficiency. The system can also be customized to prioritize elderly, disabled, and pregnant patients.

Real-Time Queue Status Display

Counter staff can use a desktop computer or mobile device to call the next patient in a queue. The counter LEDs display queue ticket numbers and estimated wait times in real time. Patients can check these displays to view the queue status. Healthcare facilities can also use the queue displays to present related healthcare information.

Queue Notifications and Status Checking

The intelligent patient queue management system alerts patients of upcoming appointments and queue ticket numbers. Additionally, because the system is web-based, patients can use mobile devices to check the real-time queue status.

Queue Data Analysis

The intelligent patient queue management system can be used to generate real-time queue management reports that include data of average wait times and daily patient numbers. Management teams can then use these reports to improve counter services.