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Case Studies

Retail

Natural First Creates New Growth Momentum with Smart Retail

Natural First, a renowned Taiwanese beverage chain has successfully overcome the challenges of the pandemic through the digital transformation of their operations.

Hospitality

Taiwan SECOM Utilizes Kiosk to Optimize The Soup Spoon’s Customer Dining Experience

To minimize human contact and lower the risk of COVID-19 cluster infection, renowned restaurant The Soup Spoon has utilized Advantech’s Self-Ordering Kiosk to implement...

Fast-Food Chain Improves Operational Efficiency with Advantech’s Kitchen Display System

Advantech collaborated with Information Technology Total Services (ITTS) to build a kitchen display system (KDS) for a renowned fast-food chain in Taiwan, creating comp...

Interactive POS System and Self-Service Kiosk for Globally Renowned Fast Food Restaurant Chain

Due to the fast food industry is fiercely competitive, our client as the second largest fast food brand in the word, truly understand that maintaining customer satisfac...

Public Space & Services

Enhancing Customer Experience with Rugged and Stylish Wayfinding Kiosks

Xiaomeisha SeaWorld is one of the biggest aquariums and theme parks in China. With the aim of providing a better customer service and visitor experience, the park insta...

Simple, Intuitive Customer Survey System for Real-Time Feedback in Transportation Hubs and Public Service Spaces

To ensure a high standard of services and facilities at transportation hubs and public service spaces, gathering feedback from passengers and service users provides an ...