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Boosting Quick-Service Efficiency: Unlocking Profits with a Smarter Kitchen Display Monitor

2024-08-25
quick-services-restaurants-usc-m-20-success-story

(*Note: The image is for illustration only and is not directly related to the client.)

Upgrading technology isn't just an option; it's a necessity to meet the rising expectations of stores or store’s clients. Point-of-sale (POS) systems—whether table-top, traditional kiosks, mobile POS, or online ordering—are pivotal in attracting more diners and enhancing the overall guest experience. However, a truly transformative piece of this technological puzzle operates behind the scenes: the Kitchen Display System (KDS). For quick-service restaurants where speed and efficiency are paramount, a cutting-edge KDS can be a game-changer.

A leading American multinational QSR brand is revolutionizing its operations by incorporating durable, high-performance order bump screens. Designed to withstand the demanding conditions of a busy kitchen—ranging from heat to humidity—these screens are crucial for maintaining seamless communication between front-end staff and the kitchen. Strategically positioned at the front counter, they provide real-time order updates, streamlining workflows and reducing errors. Advantech's rugged and reliable kitchen display system (KDS) offers enhanced longevity and minimal maintenance, ensuring consistent performance without frequent interruptions for re-testing.

Advantech's USC-M20 monitor is the perfect fit for these demanding needs. Here's why:

Built to Last

The USC-M20 features a durable 21.5-inch 16:9 monitor with a P-CAP touchscreen, housed in a metal enclosure with an aluminum bezel. Its IP65-rated front panel is expertly sealed against humidity, grease, and airborne contaminants, making it perfect for installation at preparation stations.

Enhanced Communication

With an embedded 3-watt stereo speaker, the USC-M20 improves communication among the restaurant team by clearly conveying new orders, changes to orders in progress, and alerts for orders that exceed the allowable preparation time.

Uninterrupted Connectivity

To meet the demands of high-traffic environments, Advantech provides a USB-B lock, allowing flexible positioning and ensuring the kitchen display system remains securely connected and fully operational under any conditions.

Integrating the USC-M20 into quick-service restaurant operations will streamline order preparation and improve communication between kitchen and front-facing staff, demonstrating the crucial role of tailored technology solutions in modern QSR success. Ready to elevate your restaurant operations with cutting-edge technology? Contact us to discover how our advanced KDS monitor can enhance your efficiency and drive success.


Contact Advantech

080-363-9494/949-5

Contact Advantech

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