To ensure high-quality services and facilities at public or commercial service spaces, feedback from service users and customers should be monitored to improve performance. Designed for all types of services and business spaces, Advantech's customer survey system provides an intuitive and simple tool for collecting customer feedback regarding the product/service quality, service processes, facility usage, and other relevant aspects. Advantech's customer survey system comprises all-in-one computers that serve as system terminals and can be installed at key service locations, such as information, check-in, registration, and cashier counters. Using the terminal touchscreen, customers can indicate their level of satisfaction with the services provided and overall experience based on a 5-point scale. Surveys can also be customized to include multiple-choice questions that encourage customers to provide additional information. All collected information is available for immediate review and can be used for detailed service analysis and optimization.