Smarter Self-Service Kiosks with the Advantech DS-330

In today’s fast-paced service landscape, self-service kiosks are revolutionizing how customers interact across industries including retail, food & beverage, transportation, and public services. Whether it’s for ticketing, check-in, ordering, or payment, these unattended terminals demand reliable edge computing platforms with high availability, robust connectivity, and remote manageability.

The Advantech DS-330, built on Intel® Atom® x7000 Series, Alder Lake N, or Core™ i3 N305 processors, is engineered specifically to meet these demands. With a compact fanless design, industrial-grade durability, and a rich I/O set, the DS-330 provides a solid foundation for 24/7, high-performance kiosk deployments in both indoor and outdoor environments.

The Challenge

Modern self-service kiosks are rapidly expanding into smart city infrastructure, offering 24/7 unattended service. These deployments must support:

1. Touchscreen Displays and Digital Signage 
2. Barcode Scanners and NFC Payment Terminals 
3. Receipt and Ticket Printers 
4. Cameras and Environmental Sensors 
5. Real-Time Communication with Cloud or Backend Systems 
6. Remote Device Monitoring and Update Management

To meet these demands in compact, unattended, and sometimes harsh environments, operators require a rugged, easily integrated, and remotely manageable platform.

The Solution: Advantech DS-330

Why the DS-330 Is Ideal for Self-Service Kiosks

• Full Peripheral Connectivity: With 2 x HDMI 2.0, 1 x USB-C video, 2 x 2.5GbE LAN, 4 x USB 3.2, and 2 powered RS-232 COM ports, the DS-330 connects effortlessly to displays, printers, scanners, and payment terminals—all within a unified compact system. Hardware EDID support ensures displays boot consistently even if screens are briefly disconnected.

• Silent and Maintenance-Free: The fanless architecture reduces failure points and ensures quiet operation, making the DS-330 ideal for lobbies, public spaces, and high-traffic areas where reliability and noise control matter.

• Remotely Manageable via Out-of-Band Control: With support for Out-of-Band (OOB) management through platforms like WISE-DeviceOn and Allxon, administrators can monitor, reboot, or recover systems even when the OS is unresponsive—minimizing downtime and site visits.

• Rugged and Outdoor Ready: Designed for temperature ranges from -20°C to 60°C and 12–24V wide-range DC input, the DS-330 is resilient in both indoor and semi-outdoor kiosk settings such as metro stations, airports, and transportation terminals.

The DS-330 in Action

Deployed across airports, malls, hospitals, and transit networks, the DS-330 is powering next-gen kiosks for ticketing, check-in, ordering, and information display. Its small footprint allows seamless integration into slim cabinets, while its rich connectivity supports a full suite of peripherals. Real-time backend sync and remote support help operators scale up with confidence.

Key Benefits

• Ready for Peripheral Integration: Connects printers, scanners, card readers, and more  
• Maintenance-Light: OOB tools reduce service visits and downtime 
• Rugged Performance: Operates 24/7 in semi-industrial, high-traffic environments 
• Compact and Silent: Fits in small enclosures with fanless reliability 
• Rapid Deployment: Easy integration speed for rollout and expansion

Conclusion

The DS-330 delivers far more than basic computing. It is a resilient, secure, and scalable edge platform tailored to the growing demands of self-service kiosks. From high-volume transport stations to unmanned check-in counters, the DS-330 enables kiosk operators to deliver always-on service with confidence and agility.