Far East Machinery currently has two main pain points. The first is the difficulty of passing on experience; steel production is a “traditional” industry where most specialized knowledge and experience is in the hands of senior technicians. It is never easy to pass on this knowledge and experience. Moreover, Taiwan has suffered from severely low birth rates in recent years and younger generations are less interested in factory work. This combination of factors has raised concerns over emerging gaps in specialized knowledge.
The second pain point is the inadequate immediacy and representativeness of data from on-site equipment. While the steel industry utilizes an extremely wide range of technologies, overall most processes use the same parameters: electric current, voltage, and power output for high-frequency welding or submerged arc welding (SAW). All of this data relies on senior employees making adjustments based on past performance. Furthermore, even though the quantity and quality of products can be determined by related processes, operators still manually fill out paper forms on site. This approach has two main disadvantages: first, if there is a discrepancy in the data, the mistake has already occurred — management only becomes aware after reading the reports and then conducts a review afterward; and, second, when manually filling out forms there are frequent omissions leading to data that is unable to represent the actual situation.
Far East Machinery sought out Advantech and Intelligent Cloud Plus in the hope of using Advantech's IIoT cloud software and services platform, WISE-PaaS
, to resolve these pain points. Because Advantech offered a complete product line and professional experience in system integration, Far East Machinery chose Advantech and had great confidence in their technologies. This created a unique opportunity for cooperation in implementing smarter machinery.