DS-011 + ITD-2000 | Smart Retail Kiosks

Executive Summary

Retailers increasingly use self-service kiosks and interactive POS stations to provide product information, support transactions, and extend service beyond staffed counters. These systems must combine responsive touch interaction with compact computing, camera and peripheral connectivity, and dependable operation in high-traffic environments. 

Advantech pairs the DS-011 edge signage player with ITD-2000 Series industrial touch displays to create a modular kiosk platform. The DS-011 runs the application and manages display, network, camera, and peripheral connections. The ITD-2000 Series provides the customer-facing interface through a choice of display sizes and a durable true-flat touch surface. 

Powered by the Qualcomm QCS6490 platform, the DS-011 provides 12 TOPS of AI performance, dual HDMI output, dual GbE LAN, USB connectivity, and optional GMSL camera support in a slim 19 mm chassis. Windows on Arm support enables modern kiosk and retail applications on an energy-efficient edge platform. The ITD-2000 Series adds FHD visual clarity, 10-point projected capacitive touch, glove support, an IP65-rated front, and IK08 impact resistance. Fully functional USB Type-C and built-in KVM control further simplify connected kiosk and service-counter installations.

Application

Smart Retail Self Service Kiosks and Interactive POS

Customer Challenge

A retail kiosk must fit into a compact enclosure while supporting a dependable customer experience and the devices required for payment, identification, imaging, and service workflows. Space Constraints: Kiosk enclosures must accommodate computing, display, cabling, and peripherals without becoming bulky or difficult to service. 

Interactive Performance: Customers expect immediate response when browsing products, entering information, or completing guided service steps. 

Peripheral Complexity: Cameras, scanners, payment devices, printers, and network connections require flexible I/O and consistent system integration. Public-facing 

Durability: Frequent touch, accidental impact, dust, and cleaning demand a display designed for continual commercial use.

Solution Architecture

The DS-011 and ITD-2000 Series form a two-layer kiosk architecture that separates application computing from the customer-facing interface.           

Kiosk Computing and Connectivity

The DS-011 provides the application platform for interactive retail content, transaction workflows, and connected peripherals. Edge AI Capabilities: The Qualcomm QCS6490 platform delivers 12 TOPS for vision-enabled and context-aware kiosk functions. Display and Camera Support: Dual HDMI output and GMSL, USB, and IP camera options support interactive displays and vision-based applications. Network and Peripheral integration: Dual GbE LAN and USB interfaces connect retail networks and commonly used kiosk devices. Compact deployment: The 19 mm slim chassis and Windows on Arm support help system integrators build space-efficient kiosk enclosures.

Interactive Display

The ITD-2000 Series displays retail applications through a responsive and durable industrial touch interface. Flexible Display Selection: Models from 21.5 to 31.5 inches allow the same platform to support counter, kiosk, and larger self-service formats. Responsive Touch: FHD resolution and 10-point projected capacitive touch provide a familiar interface for browsing, data entry, and guided transactions. Front-surface Protection: A true-flat IP65 front and IK08 impact resistance support frequent public use and routine cleaning. Simplified Connection: Fully functional USB Type-C, optional Power Delivery up to 65 W on supported configurations, VESA mounting, and built-in KVM control reduce cabling and service complexity.

Business Value

The integrated platform gives retailers a consistent foundation for customer-facing kiosks while preserving flexibility for different enclosure sizes and service models. 

For Shoppers: A responsive touch interface and clear visual guidance make self-service steps easier to understand and complete. 

For Retailers: A compact edge platform supports interactive content, connected devices, and future AI functions while the protected display surface withstands high daily usage. 

For System Integrators: A modular compute-and-display design simplifies enclosure development, peripheral validation, maintenance access, and reuse across multiple kiosk formats.